Support
Something not working, or a question about one of our apps? Write to us and a person who builds the app will answer.
Contact us
Email hello@highacrelabs.com or use the contact form. It helps to include:
- which app, and its version (usually in the app's settings or About screen)
- your device and its iOS or macOS version
- what you expected, what happened instead, and a screenshot if you have one
Purchases and refunds
Apps from the App Store are bought through Apple, and Apple handles payments and refunds. To ask for a refund, use Apple's Report a Problem page. To manage or cancel a subscription, open Settings on your iPhone or iPad, tap your name, then Subscriptions. We never see your payment details.
App by app
Roar
Install guides and answers are on roarbrowser.app. Roar is open source, so you can report bugs and request features on GitHub Issues, or email us.
BridgeYourBudget
For help with syncing, your trial or billing, see bridgeyourbudget.com or email us.
Rerun Timer, Chart Crypto, Baby Blair, Talkeet and PinkCloud Timer
Email us with the app's name in the subject. Each app's listing is on the App Store:
Privacy
How our website and apps handle data is in our Privacy Policy. To ask for a copy of your data or to have it deleted, email hello@highacrelabs.com.
Working with us
We also take on client projects: product design, iPhone and web apps, and agent tools. Tell us about yours through the contact form.